Supply chain management is a three-dimensional jigsaw puzzle that makes or breaks retail operations. To succeed, it takes more than the right pieces in the right place: it also requires the right people to make it work. In the current cost-conscious business environment, it is easy to overlook people as a source of competitive advantage. By viewing staff as a company asset and not just another operating cost to the business, companies can deliver so much more than products on … [Read more...]